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Visit report with Qualimobi

The crucial role of the Qualimobi visit report

The visit report is an essential element of quality control on Qualimobi. It is a detailed report written by application users after carrying out a site visit. This document records all observations, measurements, findings and assessments made during the visit.

It records all the observations, measurements, findings and assessments made during the visit, enabling the relevant information to be recorded for in-depth analysis and facilitating decision-making on quality and compliance.

Application-compte-rendu-de-visite - Qualimobi

Setting up visit reports with Qualimobi

The visit report provides a detailed record of all the relevant information and observations made during an on-site visit as part of the quality control process. It plays a crucial role for several reasons:

Qualimobi is committed to making this process easier and simpler:

Using the Qualimobi tablet application for quality control offers many advantages to companies.

In particular, the visit report makes it possible to:

Precision and documentation

The visit report provides complete and accurate documentation of what was observed, measured and evaluated during the visit by the managers. This includes any problems, strengths, non-conformities and opportunities for improvement.

In-depth analysis

Thanks to the information recorded in the report, quality managers can carry out an in-depth analysis of the data collected. This enables trends to be identified, recurring problems to be pinpointed and appropriate corrective action to be taken.

Progress monitoring

The visit report serves as a reference for monitoring progress in resolving the problems identified. It can also be used to measure the effectiveness of the corrective measures put in place.

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Effective communication

The report facilitates communication between the teams, departments and stakeholders concerned. It ensures that quality-related information is clearly communicated, making it easier to take decisions.

Proof of conformity

In certain regulated sectors, the inspection report can be used as proof of compliance with the standards and regulations in force. It is therefore essential to demonstrate that quality controls have been carried out and that requirements have been met.

The visit report is an essential tool for effective quality control. It enables rigorous management of processes and continuous improvement in the quality of products and services. It also contributes to customer satisfaction and the positive reputation of the company.

The advantages of the different types of Qualimobi quality control

Risk assessment

A risk assessment is a process aimed at identifying, evaluating and managing potential hazards in order to prevent incidents or losses. It involves identifying risks, estimating their probability and impact, and implementing preventive or corrective measures.

Needs assessment

Assessing the needs for quality control enables a company to better understand market and customer requirements.

Qualimobi enables you to identify existing shortcomings, plan resources effectively and implement improvement measures to ensure product or service quality.

This leads to greater customer satisfaction, improved brand image and increased competitiveness in the marketplace.

Visit report

Visit reports are essential to ensure effective communication between teams. These reports provide detailed information on tasks carried out, problems encountered and corrective actions taken.

They enable managers to monitor the performance of the cleaning team, detect problems early and implement improvements as a result.

Complaints and anomalies

A complaints and fault management system enables the company to respond quickly to problems reported by customers.

By dealing effectively with complaints, the company can demonstrate its commitment to customer satisfaction and resolve problems before they escalate. This reinforces customer confidence in the company and helps maintain a positive reputation.

Inspection grid

A detailed inspection grid makes it possible to systematically check the quality of the services provided.

It helps quality managers not only to follow established standards and procedures, but also to identify shortcomings and put in place appropriate action plans. A well-designed inspection grid promotes a consistent approach to quality control and guarantees a high level of performance in the services or products offered.

Customer satisfaction

Measuring customer satisfaction is one of the key indicators of quality control.

The company can use surveys, questionnaires or evaluations to gather customers’ opinions on the quality of the work carried out. High customer satisfaction leads to customer loyalty, positive references and a positive image of the company in the marketplace.

The benefits of implementing a visit report with Qualimobi

Ease of use

The Qualimobi application is intuitive. This makes creating the visit report quick and easy. As a result, users can easily enter the relevant information without difficulty.

Data accuracy

By entering data directly into the application, the risk of transcription errors or lost information is considerably reduced. The application thus guarantees the accuracy of the data recorded.

Mobility and accessibility

Being a tablet application, Qualimobi allows users to access visit reports at any time. On site or on the move, promoting responsive, real-time management.

All visit reports are stored centrally in the application. This makes them easier to access, share and, what’s more, analyse by the various teams and stakeholders involved in the quality control process with Qualimobi.

Integration with other types of control

Qualimobi can be integrated with other types of quality control as well as: risk assessment, needs assessment, inspection grids, complaints and anomalies, customer satisfaction. Enabling an overview of data and a global approach to improving processes and quality.

Customisation

The application offers the possibility of personalising visit reports according to the specific needs of each company or sector. Thus offering appreciable flexibility.

Data security

Qualimobi guarantees the security, but also the confidentiality of data collected during visit reports, thus offering optimal protection of information.

Tracking and history

The visit reports generated by Qualimobi are recorded with a timestamp, making it possible to track the history of visits and measure progress over time.

The visit report is one of the controls offered by Qualimobi. It optimises the quality control process by making the collection, analysis and sharing of data more efficient, thereby contributing to continuous improvement in the quality of the company’s products or services.

The types of quality control we can help you manage

Customer satisfaction2023-07-18T15:47:32+02:00

Customer satisfaction surveys are tools used to gather customers’ opinions, perceptions and experiences of a specific product, service or company.

They aim to assess the overall level of customer satisfaction, identify areas for improvement and gather feedback to guide corrective action.

Inspection grids2023-07-18T15:47:46+02:00

An inspection grid is a tool used to objectively evaluate and score different aspects, criteria or elements during an inspection or assessment. It takes the form of a table or list of specific items to be observed or assessed, with predefined criteria for each item.

Inspection grids are commonly used in various fields, such as safety, quality, insurance, compliance, maintenance, property inspections, etc.

Complaints and faults2023-07-18T15:48:00+02:00

Complaints and anomalies monitoring consists of monitoring and taking appropriate action on reported problems, customer complaints or abnormal situations with the aim of resolving problems and preventing their recurrence.

It is an essential process for ensuring customer satisfaction, product or service quality and effective problem management.

Visit report2023-07-18T15:48:16+02:00

Visit reports are documents that describe and summarise the details and observations of a visit to a specific location, be it a company, organisation, site, facility or event.

They are used to record important information, highlights, findings and recommendations resulting from the visit. Visit reports can be used for a variety of purposes, such as internal communication, activity monitoring, decision-making, official reports, etc.

Needs assessment2023-07-18T15:46:32+02:00

Needs assessment is a process that aims to identify, understand and evaluate the needs of an individual, group or community in order to provide appropriate responses or solutions.

It is often used in community development, social care, health, education and other sectors where there is a need to understand the specific demands and challenges faced by people.

Risk assessment2023-07-18T15:48:27+02:00

Risk assessment is the process of identifying, evaluating and measuring the potential risks to which an organization, project, system or activity may be exposed.

It is essential for making informed decisions about risk management and developing appropriate risk mitigation strategies.

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Quality monitoring for all your business sectors

Whatever your business, Qualimobi enables you to build a quality collection model adapted to your context.

Cleaning and Facility Management

As far as your inspectors are concerned, the checks offered by Qualimobi in cleanliness and facility management enable the monitoring of agents or service providers as well as cleaning services.

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Services
for individuals

For your sector managers, Qualimobi assesses needs, carries out checks on employees and services, and evaluates customer satisfaction in the field of personal services.

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Residences, Hotels,
Retail, GSM

For your managers and supervisors, Qualimobi makes it possible to ensure that procedures are monitored, that the establishment’s rules and health-safety-environment standards are complied with.

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Industries,
Transport, Health

For your quality managers, Qualimobi checks incoming goods and production processes, identifies non-conformities, draws up visit reports and reports linked to the checks.

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Processes, methods, organisation, controls, digital solutions…

Put digital at the heart of your quality processes

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