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Risk assessment with Qualimobi

Why is risk assessment essential?

Risk assessment plays a key role in companies’ quality control processes.

To simplify this complex and essential task, Qualimobi offers a specific risk assessment functionality. By understanding the importance of this step, companies can improve their operational efficiency. Product and service quality is guaranteed.

Évaluations-des-risques-qualimobi

Risk assessment, a pillar of quality control

Risk assessment is an essential step. It enables potential threats to the quality of products or services to be identified. By anticipating problems, companies can take preventive measures to avoid incidents that could damage their reputation and bottom line.

Qualimobi is committed to making this process simpler and more accessible to companies of all sizes.

Using the Qualimobi tablet application for quality control offers many advantages to companies.

A risk assessment enables you to :

Incident prevention

Risk assessment enables incidents to be prevented before they happen. By identifying hazards, preventive measures can be put in place to avoid them.

Protection of individuals

The aim of risk assessment is to protect the health and safety of employees. By taking into account the risks associated with equipment, work procedures and the environment, the risk of occupational accidents and illnesses can be reduced.

Quality improvement

In quality control, risk assessment is used to identify factors that may affect the quality of products or services. Thanks to these preventive measures, reliable products that meet customer expectations are guaranteed.

Application contrôle qualité entreprise de nettoyage propreté

Decision-making

Risk assessment provides objective information about different scenarios. This helps decision-makers to choose the best strategies for minimising risk.

Regulatory compliance

In many sectors, it is compulsory to carry out a risk assessment in order to comply with current standards and regulations. This approach helps to protect against possible sanctions or fines..

Reputation management

By identifying and avoiding risks that could damage a company’s reputation, it can maintain the trust of its customers and partners.

Risk assessment is a proactive approach. It is essential for ensuring the safety, quality and sustainability of businesses. It makes it possible to anticipate potential problems and take preventive measures to ensure effective management, thereby contributing to the success and sustainability of businesses.

The advantages of the different types of Qualimobi quality control

Risk assessment

A risk assessment is a process aimed at identifying, evaluating and managing potential hazards in order to prevent incidents or losses. It involves identifying risks, estimating their probability and impact, and implementing preventive or corrective measures.

Needs assessment

A thorough assessment of the customer’s needs enables the cleaning company to provide personalised services tailored to each customer’s specific requirements.

By understanding the customer’s expectations and preferences, the company can offer tailor-made solutions, which can increase customer satisfaction and build customer loyalty.

Visit report

The visit report is essential to ensure effective communication between the teams and the quality managers. These reports provide detailed information on tasks carried out, problems encountered and corrective actions taken.

They enable managers to monitor the team’s performance, detect problems quickly and implement improvements.

Complaints and anomalies

A complaints and fault management system enables the company to respond quickly to problems reported by customers.

By dealing effectively with complaints, the company can demonstrate its commitment to customer satisfaction and resolve problems before they escalate. This reinforces customer confidence in the company and helps maintain a positive reputation.

Inspection grid

A detailed inspection grid is used to systematically check the quality of the services offered.

It helps quality managers to follow established standards and procedures, identify shortcomings and put in place appropriate action plans. A well-designed inspection grid promotes a consistent approach to quality control and ensures a high level of performance across all services.

Customer satisfaction

Measuring customer satisfaction is one of the key indicators of quality control.

The company can use surveys, questionnaires or evaluations to gather customers’ opinions on the quality of the work carried out. High customer satisfaction leads to customer loyalty, positive references and a positive image of the company in the marketplace.

Reasons to implement a risk assessment

Ease of use

Qualimobi is an intuitive tablet application. It allows users to navigate easily and carry out risk assessments without difficulty.

The application gathers detailed information that is parameterised on the risks specific to each department. As a result, Qualimobi takes into account suppliers, production processes and compliance with quality standards.

In-depth analysis

Qualimobi uses advanced algorithms to analyse identified risks, assessing their potential impact and probability of occurrence.

Decision making

Using the results of risk assessment, companies can make decisions. This enables them to take a proactive approach to managing their quality.

Regulatory compliance

Qualimobi integrates regulatory requirements, helping companies to comply with current standards to avoid penalties.

The application dedicated to quality control, simplifies and optimises risk assessment for companies.

By using this solution, companies can anticipate problems, improve their quality and strengthen their competitiveness in the marketplace.

The types of quality control we can help you manage

Customer satisfaction2023-07-18T15:47:32+02:00

Customer satisfaction surveys are tools used to gather customers’ opinions, perceptions and experiences of a specific product, service or company.

They aim to assess the overall level of customer satisfaction, identify areas for improvement and gather feedback to guide corrective action.

Inspection grids2023-07-18T15:47:46+02:00

An inspection grid is a tool used to objectively evaluate and score different aspects, criteria or elements during an inspection or assessment. It takes the form of a table or list of specific items to be observed or assessed, with predefined criteria for each item.

Inspection grids are commonly used in various fields, such as safety, quality, insurance, compliance, maintenance, property inspections, etc.

Complaints and faults2023-07-18T15:48:00+02:00

Complaints and anomalies monitoring consists of monitoring and taking appropriate action on reported problems, customer complaints or abnormal situations with the aim of resolving problems and preventing their recurrence.

It is an essential process for ensuring customer satisfaction, product or service quality and effective problem management.

Visit report2023-07-18T15:48:16+02:00

Visit reports are documents that describe and summarise the details and observations of a visit to a specific location, be it a company, organisation, site, facility or event.

They are used to record important information, highlights, findings and recommendations resulting from the visit. Visit reports can be used for a variety of purposes, such as internal communication, activity monitoring, decision-making, official reports, etc.

Needs assessment2023-07-18T15:46:32+02:00

Needs assessment is a process that aims to identify, understand and evaluate the needs of an individual, group or community in order to provide appropriate responses or solutions.

It is often used in community development, social care, health, education and other sectors where there is a need to understand the specific demands and challenges faced by people.

Risk assessment2023-07-18T15:48:27+02:00

Risk assessment is the process of identifying, evaluating and measuring the potential risks to which an organization, project, system or activity may be exposed.

It is essential for making informed decisions about risk management and developing appropriate risk mitigation strategies.

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Quality monitoring for all your business sectors

Whatever your business, Qualimobi enables you to build a quality collection model adapted to your context.

Cleaning and Facility Management

As far as your inspectors are concerned, the checks offered by Qualimobi in cleanliness and facility management enable the monitoring of agents or service providers as well as cleaning services.

suivi qualité entreprise de nettoyage

Services
for individuals

For your sector managers, Qualimobi assesses needs, carries out checks on employees and services, and evaluates customer satisfaction in the field of personal services.

suivi qualité service à la personne

Residences, Hotels,
Retail, GSM

For your managers and supervisors, Qualimobi makes it possible to ensure that procedures are monitored, that the establishment’s rules and health-safety-environment standards are complied with.

suivi qualité service hôtel gsm retail

Industries,
Transport, Health

For your quality managers, Qualimobi checks incoming goods and production processes, identifies non-conformities, draws up visit reports and reports linked to the checks.

suivi qualité industrie

Processes, methods, organisation, controls, digital solutions…

Put digital at the heart of your quality processes

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