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The inspection grid with Qualimobi

Why set up an inspection grid?

The inspection grid is a methodical tool used to establish quality control.

It consists of drawing up the specific criteria and compliance standards to be checked when assessing a product, process or service. The inspection grid thus facilitates systematic and exhaustive assessment. The inspectors detect quality deviations and ensure a consistent approach to the inspection process.

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The importance of the inspection grid in quality control

The inspection grid plays an essential role in quality control. It provides a structured, methodical framework for assessing the conformity of products, processes or services to predefined standards.

Qualimobi is committed to making this approach simpler and more accessible to companies of all sizes.

Using the Qualimobi tablet application for quality control offers many advantages to companies.

Its importance lies in the following aspects:

Standardisation of assessment

The inspection grid makes it possible to establish uniform criteria for assessing quality. This ensures a consistent and objective approach to all assessments.

Detection of non-conformities

Thanks to the grid, inspectors can quickly identify deviations from established standards, enabling early intervention to correct problems.

Decision-making

The inspection grid provides a clear, structured database. It makes it easier to take informed decisions on the corrective actions to be implemented.

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Continuous improvement

By identifying recurring weaknesses using the grid, the company can implement continuous improvements to optimise the quality of its products or services.

Traceability and documentation

The inspection grid provides full traceability of the assessments carried out. This provides invaluable documentation for audits and demonstrates compliance with standards.

Cost reduction

In addition, by detecting and correcting non-conformities as soon as they appear, the grid helps to minimise the costs associated with returns, repairs or rework.

Customer satisfaction

The implementation of a rigorous inspection grid guarantees high-quality products and services. This meets customer expectations and enhances their satisfaction.

The inspection grid is an essential tool for optimising quality control. Its implementation ensures an objective and consistent assessment, enabling problems to be detected, quality to be improved and customer satisfaction to be maintained, while strengthening the company’s reputation and competitiveness in the marketplace.

The advantages of the different types of Qualimobi quality control

Risk assessment

A risk assessment is a process aimed at identifying, evaluating and managing potential hazards in order to prevent incidents or losses. It involves identifying risks, estimating their probability and impact, and implementing preventive or corrective measures.

Needs assessment

A thorough assessment of the customer’s needs enables the cleaning company to provide personalised services tailored to each customer’s specific requirements.

By understanding the customer’s expectations and preferences, the company can offer tailor-made solutions, which can increase customer satisfaction and build customer loyalty.

Visit report

The visit report is essential to ensure effective communication between the teams and the quality managers. These reports provide detailed information on tasks carried out, problems encountered and corrective actions taken.

They enable managers to monitor the team’s performance, detect problems quickly and implement improvements.

Complaints and anomalies

A complaints and fault management system enables the company to respond quickly to problems reported by customers.

By dealing effectively with complaints, the company can demonstrate its commitment to customer satisfaction and resolve problems before they escalate. This reinforces customer confidence in the company and helps maintain a positive reputation.

Inspection grid

A detailed inspection grid is used to systematically check the quality of the services offered.

It helps quality managers to follow established standards and procedures, identify shortcomings and put in place appropriate action plans. A well-designed inspection grid promotes a consistent approach to quality control and ensures a high level of performance across all services.

Satisfaction client

Measuring customer satisfaction is one of the key indicators of quality control.

The company can use surveys, questionnaires or evaluations to gather customers’ opinions on the quality of the work carried out. High customer satisfaction leads to customer loyalty, positive references and a positive image of the company in the marketplace.

Reasons to set up an inspection grid with Qualimobi

Ease of creation

The Qualimobi application offers an instinctive interface. As a result, it allows users to easily create inspection grids customised to their specific needs

Customisation

Qualimobi makes it possible to adapt the inspection grid. It includes specific criteria, standards and questions for each type of assessment, ensuring a targeted approach tailored to each context.

Mobility and accessibility

Thanks to Qualimobi, inspectors can therefore access their inspection grids anytime, anywhere on their tablet. On-site assessment in real time is therefore made easier.
<Standardisation

The application guarantees standardisation of assessment criteria. This avoids differences in interpretation and ensures a consistent approach to quality assessment.

Data integration

The results of inspections carried out via Qualimobi are automatically recorded and integrated into the central database. This facilitates data collection, monitoring and analysis.

In-depth analysis

Qualimobi enables in-depth analysis of the data collected through clear reports. These reports enable trends and recurring problems to be detected quickly.

Traceability and documentation

Using Qualimobi, inspection grids are saved and traceable. These inspection grids provide valuable documentation for audits, but also certifications and obviously proofs of conformity.

The application facilitates collaboration between teams. Indeed, by enabling inspection grids and results to be shared, it therefore promotes transparent and effective communication.

Using the Qualimobi application to create inspection grids optimises the quality assessment process. It offers a personalised, consistent and efficient approach. Inspection grids enable reactive management, informed decision-making and continuous improvement to ensure excellence in corporate quality control.

The types of quality control we can help you manage

Customer satisfaction2023-07-18T15:47:32+02:00

Customer satisfaction surveys are tools used to gather customers’ opinions, perceptions and experiences of a specific product, service or company.

They aim to assess the overall level of customer satisfaction, identify areas for improvement and gather feedback to guide corrective action.

Inspection grids2023-07-18T15:47:46+02:00

An inspection grid is a tool used to objectively evaluate and score different aspects, criteria or elements during an inspection or assessment. It takes the form of a table or list of specific items to be observed or assessed, with predefined criteria for each item.

Inspection grids are commonly used in various fields, such as safety, quality, insurance, compliance, maintenance, property inspections, etc.

Complaints and faults2023-07-18T15:48:00+02:00

Complaints and anomalies monitoring consists of monitoring and taking appropriate action on reported problems, customer complaints or abnormal situations with the aim of resolving problems and preventing their recurrence.

It is an essential process for ensuring customer satisfaction, product or service quality and effective problem management.

Visit report2023-07-18T15:48:16+02:00

Visit reports are documents that describe and summarise the details and observations of a visit to a specific location, be it a company, organisation, site, facility or event.

They are used to record important information, highlights, findings and recommendations resulting from the visit. Visit reports can be used for a variety of purposes, such as internal communication, activity monitoring, decision-making, official reports, etc.

Needs assessment2023-07-18T15:46:32+02:00

Needs assessment is a process that aims to identify, understand and evaluate the needs of an individual, group or community in order to provide appropriate responses or solutions.

It is often used in community development, social care, health, education and other sectors where there is a need to understand the specific demands and challenges faced by people.

Risk assessment2023-07-18T15:48:27+02:00

Risk assessment is the process of identifying, evaluating and measuring the potential risks to which an organization, project, system or activity may be exposed.

It is essential for making informed decisions about risk management and developing appropriate risk mitigation strategies.

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Quality monitoring for all your business sectors

Whatever your business, Qualimobi enables you to build a quality collection model adapted to your context.

Cleaning and Facility Management

As far as your inspectors are concerned, the checks offered by Qualimobi in cleanliness and facility management enable the monitoring of agents or service providers as well as cleaning services.

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Services
for individuals

For your sector managers, Qualimobi assesses needs, carries out checks on employees and services, and evaluates customer satisfaction in the field of personal services.

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Residences, Hotels,
Retail, GSM

For your managers and supervisors, Qualimobi makes it possible to ensure that procedures are monitored, that the establishment’s rules and health-safety-environment standards are complied with.

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Industries,
Transport, Health

For your quality managers, Qualimobi checks incoming goods and production processes, identifies non-conformities, draws up visit reports and reports linked to the checks.

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Processes, methods, organisation, controls, digital solutions…

Put digital at the heart of your quality processes

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