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Quality control on the mobile tablet – English2024-02-07T16:29:38+01:00

QUALIMOBI INTEGRATED DIGITAL SOLUTION

Quality control for your sites and operations on a mobile tablet

The quality of your services, the fulfilment of your commitments and customer satisfaction are at the heart of your challenges.

Qualimobi is the complete digital solution that lets you control and monitor your services on the move…

Qualimobi in vidéo

Take a look at the features and benefits of Qualimobi.

suivi qualité digital tablette

Digital quality control, simple and customisable

With Qualimobi, your field operatives, inspectors and managers benefit from an agile, customised tablet-based solution for monitoring the quality of services and premises.

Qualimobi offers a wide range of configurable surveys and quality controls.

  • Risk assessment

  • Needs assessment

  • Visit report

  • Complaints and anomalies

  • Inspection grid

  • Customer satisfaction

You can individualise the control criteria by zones or groups of data entry operators.

“If you deliver on time but your performance is flawed, then you haven’t delivered on time.”

Philip Crosby

Creation of a centralised repository tailored to each inspection context

From the web interface, managers responsible for quality can fine-tune and customise the control programmes and criteria made available to field operatives.

They can create different quality repositories for each type of site, service, customer or employee, and customise the control criteria for each zone or group of data entry operators.

paramétrage contrôle qualité
reporting enquête qualité

Monitoring of checks and non-conformities, personalised action plans

Checks and non-conformities are uploaded to the web platform in real time.

Your quality managers get an overview of the inspection programme and detailed dashboards. They can draw up personalised corrective action plans.

Quality monitoring for all your business sectors

Whatever your business, Qualimobi enables you to build a quality collection model adapted to your context.

Cleaning and Facility Management

As far as your inspectors are concerned, the checks offered by Qualimobi in cleanliness and facility management enable the monitoring of agents or service providers as well as cleaning services.

suivi qualité entreprise de nettoyage

Services
for individuals

For your sector managers, Qualimobi assesses needs, carries out checks on employees and services, and evaluates customer satisfaction in the field of personal services.

suivi qualité service à la personne

Residences, Hotels,
Retail, GSM

For your managers and supervisors, Qualimobi makes it possible to ensure that procedures are monitored, that the establishment’s rules and health-safety-environment standards are complied with.

suivi qualité service hôtel gsm retail

Industries,
Transport, Health

For your quality managers, Qualimobi checks incoming goods and production processes, identifies non-conformities, draws up visit reports and reports linked to the checks.

suivi qualité industrie

Put quality back at the heart of your customer relations…

Customer satisfaction, corporate reputation, cost reduction, continuous improvement – our solution can help you address all your quality issues.

The solution All-in-one for your quality controls and surveys

Starting at

40€/month

  • All-inclusive price

    .Tablet Application
    .Application Website
    .Configuration and Reporting

  • Suitable for all team and control volumes

  • Data hosted in France

  • Data security

  • Solution SAAS – 100% Web
    Sofware As A Service

  • Qualiopi® certified training

* Price excluding tax

The types of quality control we can help you manage

Customer satisfaction2023-07-18T15:47:32+02:00

Customer satisfaction surveys are tools used to gather customers’ opinions, perceptions and experiences of a specific product, service or company.

They aim to assess the overall level of customer satisfaction, identify areas for improvement and gather feedback to guide corrective action.

Inspection grids2023-07-18T15:47:46+02:00

An inspection grid is a tool used to objectively evaluate and score different aspects, criteria or elements during an inspection or assessment. It takes the form of a table or list of specific items to be observed or assessed, with predefined criteria for each item.

Inspection grids are commonly used in various fields, such as safety, quality, insurance, compliance, maintenance, property inspections, etc.

Complaints and faults2023-07-18T15:48:00+02:00

Complaints and anomalies monitoring consists of monitoring and taking appropriate action on reported problems, customer complaints or abnormal situations with the aim of resolving problems and preventing their recurrence.

It is an essential process for ensuring customer satisfaction, product or service quality and effective problem management.

Visit report2023-07-18T15:48:16+02:00

Visit reports are documents that describe and summarise the details and observations of a visit to a specific location, be it a company, organisation, site, facility or event.

They are used to record important information, highlights, findings and recommendations resulting from the visit. Visit reports can be used for a variety of purposes, such as internal communication, activity monitoring, decision-making, official reports, etc.

Needs assessment2023-07-18T15:46:32+02:00

Needs assessment is a process that aims to identify, understand and evaluate the needs of an individual, group or community in order to provide appropriate responses or solutions.

It is often used in community development, social care, health, education and other sectors where there is a need to understand the specific demands and challenges faced by people.

Risk assessment2023-07-18T15:48:27+02:00

Risk assessment is the process of identifying, evaluating and measuring the potential risks to which an organization, project, system or activity may be exposed.

It is essential for making informed decisions about risk management and developing appropriate risk mitigation strategies.

suivi qualité digital

Processes, methods, organisation, controls, digital solutions…

They trust Qualimobi to monitor and manage their quality

Put digital at the heart of your quality processes

Call us (33) 1.84.20.16.50